Shipping / Tracking
We are located in Northeast Pennsylvania (yellow area on UPS map). For the number of business days in transit for UPS ground packages match the color of your state with the color on the in Transit Days Chart above. Please Note:
UPS Transit Days are Business Days only (Monday - Friday). UPS Transit Days begin after packages are shipped, typically the next Business Day from when order is placed.
UPS Delivery Times
Ground Yellow 1 Business Day | Brown 2 Business Days | Green 3 Business Days | Red 4 Business Days | Orange 5 Business Days | Grey 6 Business Days |
UPS 3 Day Select: guarantees delivery by the end of the third business day Monday through Friday to every address in the 48 contiguous states
2nd Day Delivery: Guaranteed on-time delivery to every address throughout the U.S. and Puerto Rico by the end of the second business day Monday through Friday
UPS Next Day Air: ships throughout the 48 contiguous states and offers door-to-door delivery normally the next business day Monday through Friday after the order is shipped
Track UPS Packages
Enter the UPS tracking number provided in your Shipping Confirmation, then select "Track Package(s)". The status of your package will be displayed. You will see where your package is and if it has been delivered, you will see who signed for it as well as the time of delivery.
USPS Delivery Times
First-Class Flat Mail 7-10 Business Days Monday through Saturday
Priority Mail 2-3 Business Days Monday through Saturday
Express Mail: 1-2 Business Days Monday through Saturday
Priority Mail International 6-10 Business Days Monday through Saturday to Customs
Express Mail International: 3-5 Business Days Monday through Saturday to Customs
Confirm Delivery Priority Mail Packages
Track Express & International Packages
The US Postal Service will have an initial and a delivery confirmation scan, but will not have a scan from every location during transit. Tracking provides detailed progress of Express Mail only. To check on the delivery status of your mailing, enter your Tracking number provided in your Shipping Confirmation. Please be sure to enter all letters and numbers exactly as they appear.
We ship as quickly as possible, often the next business day after your order is received. Once the package reaches your Customs Department delivery is through Your postal system. When your postal service receives your package, it will make the necessary delivery arrangements.
Actual delivery times from your local post office varies widely. Delays in delivery are usually due to custom/import duties or to local postal guidelines. While these factors make it difficult for us to estimate when you will receive delivery of your international order, most of our international customers report receiving delivery of their order one to two weeks after placing it.
Please check with your local post office if the package has not arrived after 2 weeks, if it has cleared customs, they may have it there for you to sign for.
We cannot be responsible for packages delayed due to weather, incorrect package routing, incorrect addresses or if the receiver is not available upon delivery. If an order must be reshipped, a reshipping fee may apply.