Shipping costs are based on the weight of the order, shipping method, and its destination. We do not charge handling fees or anything beyond the actual cost of shipping your package. A shipping confirmation containing your Tracking Number is emailed to the address provided on your order. For immediate package tracking information, please track your package before contacting us.
We are very customer service oriented and pride ourselves on answering any and all email questions within 24 working hours. Email: firstname.lastname@example.org Telephone: 1.570.965.2465. Phone inquiries can be made Monday thru Thursday 10am to 5pm EST. and Fridays 10am to 12 Noon.
Or, if you prefer, please use our message form: