Please Note: Orders placed after 12 noon on Wednesday November 26 will ship Monday December 1. Our online store remains open to place orders, please choose your shipping method accordingly.
Welcome! Please take a moment to read our Customer Service / Frequently Asked Questions. For your convenience we have provided information on some of the most often-asked questions:
We are located in Pennsylvania. All items are in stock on premises and are usually shipped the same or next business day! As a retail shop, we not sell wholesale or at trade prices. Shipping cost is based on the weight of the order, shipping method, and its destination. We do not charge handling fees or anything beyond the actual cost of shipping your package. A shipping confirmation containing your Tracking Number is emailed to the address provided on your order. For immediate package tracking information, please track your package before contacting us.
Gift Wrapping is always free. We also include your personal message on a handwritten card.
We are very customer service oriented and pride ourselves on answering any and all email questions within 24 working hours. Email: firstname.lastname@example.org Telephone: 1.570.965.2465. Phone inquiries can be made Monday thru Thursday 10am to 5pm EST. and Fridays 10am to 12 Noon.
Or, if you prefer, please use our message form: